Frequently Asked Questions
How may we help?
Our cabinet experts are always willing to help, which is why we've complied this list of frequently asked questions. Get your answer quickly by searching the questions below.
Purchasing Kitchen Craft Cabinetry
Q: Where can I purchase Kitchen Craft Cabinetry?
A: Kitchen Craft Cabinetry is sold at Kitchen Craft stores and Kitchen Craft dealers in the U.S. and Canada.
Q: Can I get a color sample?
Color samples should be obtained from your dealer. Please keep in mind they are a small representation of the overall wood grain and color; therefore, we do not recommend ordering your cabinets from a small sample. Please contact a local dealer in your area to visit their showroom and view a door sample or kitchen display in the door style, wood species and finish color you are interested in purchasing.
Q: How long does it take to get my cabinets after I place an order?
A: Kitchen Craft lead times vary based on geographic location and peak order times. We ask that you contact your Kitchen Craft dealer about delivery times in your area.
Q: Do you offer design assistance?
A: Design assistance is offered through most local dealers.
Product Information
Q: How do I install my cabinets?
A: View our cabinet installation tutorial video.
Q: How can I get replacement parts for my cabinetry?
A: Please contact an authorized Kitchen Craft dealer in your area for assistance.
Q: How can I get replacement hinges?
A: Contact a local dealer for assistance or the hinge manufacturer directly.
The Manufacturer, Model Name and Model Number can be found printed or etched on the hinge. You may need to remove the hinge completely, as some manufacturers place this information in the hinge surface that is applied to the cabinet. Once you have compiled this information, please contact the respective manufacturer below.
Grass America: 336-423-5226
Burk Hinges: 404-442-5594
Blum: 800-438-6788 (ask for Customer Service)
Youngdale Mfg Corp: 760-727-0644
Salice America, Inc.: 800-222-9652
Richelieu: 416-816-7500
Cabinet Care and Maintenance
Q: How long is Kitchen Craft's warranty?
A: Kitchen Craft's current warranty is a Limited Lifetime warranty from the date of purchase for the original homeowner only. For a listing of previous warranty timelines, please visit our Warranty page.
Q: How do I clean and care for my cabinets?
A: View our Care & Cleaning page for information on how to maintain your cabinets.
